cnPilot r190

MAKING THE CASE – RETURN ON INVESTMENT (ROI)
It’s estimated that over 60% of customer complaint calls
to service providers (SPs) for “poor internet service” result
from unmanaged home routers, purchased and deployed
by end customers themselves.
Service providers lose money servicing these complaints
with no visibility to the indoor home router, with no
improvement in customer satisfaction, high subscriber
churn, or ability to recover lost revenue opportunities.
The R190W gives service providers more options than ever,
enabling them to:
• Enhance customer satisfaction by offering standardized
SP- validated and managed indoor home routers that
connect users to the internet rapidly and efficiently.
• Sell or lease the R190W as the ISP provided router
to subscribers, creating a new line of revenue.
The low capex of these routers ensures a rapid
return on investment.
• Reduce service call costs with client visibility via
cnMaestro with the ezView tool. Track and manage
customer inventory, and see attached clients and RSSI
information remotely – enabling fast customer support.